Privacy Policy

Credit card safety

We are confident that your credit card transaction will be secure on every online purchase. We want you to feel safe and secure booking your travel with us online. For this reason, we use a sophisticated technology to encrypt your credit card and other sensitive information when you make reservations for flights, hotels or rental cars, or when purchasing any other travel related product. The process of encryption prevents unauthorized individuals from viewing your information as it is securely transmitted over the Internet. Once received, your credit card information is not transmitted over the Internet again. On the passenger information and payment pages, the address bar changes from http:// to https://, this assures you that your information is encrypted and secure.

There are times that we will request that you fill out a credit card authorization form, usually if the billing address does not verify for credit card approval, or for International or 3rd party transactions.

Our guarantee

Even with the very best protection policies and safeguard procedures in place, there is always the remote possibility of fraud. If you believe unauthorized use of your credit information has occurred, follow the reporting procedures defined by your credit card's issuing bank and contact us immediately.

Privacy

We are very concerned about protecting the privacy of our customers. Any personal data collected from you is used to secure a reservation with third party vendors such as airlines, hotels, car rental companies, tour operators, travel insurance companies, or any other related travel product provider. We will not modify, copy, distribute, transmit, license, sell or redistribute any of your personal profile information. Customer comments or testimonials will not be used without written consent. Customers have direct online access to review, update, correct or discontinue their personal profiles at any time.

What personal information is gathered and how is this information being used?

This notice applies to all information collected or submitted on our website. On some pages, you can order travel products, make requests, and register to receive materials. The types of personal information collected at these pages are:
  • Name(s)
  • Address
  • Email Address
  • Phone Number
  • Credit/Debit Card Information


Cookies

We, or a third party advertiser acting on our behalf, may place a "cookie" on your personal computer when you come to the site or visit a site on which we advertise. "Cookies" are small computer files that our computer sends to your computer and that your computer sends back to us each time you make a request from our site. We use these devices to collect data to help us personalize and improve your experiences on our site. Most Internet browsers automatically accept cookies. However, you can instruct your browser, by editing its options, to stop accepting cookies or prompt you before accepting a cookie from the sites you visit. If you decide not to accept our cookies, your ability to use some features on our site may be impaired.

IP Addresses

We collect IP addresses for system administration and to prevent abuse.

Who will the information be shared with, if anyone?

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13 years of age, and no part of our website is structured to attract anyone under 13 years of age.

What other information should I know about my privacy?

Our website contains links to other sites. Please note that when you click on one of these links, you are entering another web site for which we hold no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from ours.

We may disclose information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary. When we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

Dispute resolution

Any dispute relating to the content of this web site, shall be submitted to confidential arbitration in the State of Georgia. Before resorting to this alternative, we strongly encourage you to first contact us directly to seek a resolution, by emailing us at agent@travelpapa.com.
Login
My Trip
New To TravelPapa?
Password Reset
Set Profile Avatar
Confirm
Cancel
Yes
No