Hotels Are Adding New Fees for Services
Charges for such things as restocking mini-bars, holding baggage after guests check out and even room service trays are increasingly showing up on bills as lodgings try to offset slumping revenue.
If you're fed up with all of those infuriating airline fees, wait until you check into your hotel.
To overcome slumping revenue and weak demand, the hotel industry is increasingly billing guests for such things as a mini-bar "restocking fee," a "baggage holding fee" and even a "tray fee."
Extra charges at hotels are nothing new. The hospitality industry has long charged guests for making long-distance phone calls, parking and ordering in-room movies.
But now more cash-hungry hotel operators are embracing the revenue-generating tactics of the airline industry, said Bjorn Hanson, one of the nation's leading hospitality experts and an associate professor at New York University.
Not only are hotels increasingly tacking on fees for services that were once complimentary, he said, but many are also adding new charges.
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