Kenric Hall Named GM, Embassy Suites Cleveland Downtown

26-year Industry Veteran Appointed to Oversee Daily Operations at Full-Service, Upscale Hotel in the Heart of the Forest City

It was announced that Kenric Hall has been appointed General Manager of the 252-room Embassy Suites Cleveland Downtown, effective immediately. Hall comes to Hilton Worldwide, Embassy Suites’ parent company, with more than 25 years of hotel management experience, having held positions in the areas of event management, food and beverage, and front desk operations. He brings to the property a strong familiarity of the Midwest, along with a proven track record of success in customer service, team building, and sales and marketing.

In his new role, Hall will be responsible for the day-to-day management of the hotel, along with overseeing the daily operations at the newly renovated all-suite property, located steps away from the renowned Rock and Roll Hall of Fame and Museum, Cleveland Convention Center, Playhouse Square, Cleveland Art Museum, Great Lakes Science Center®, and the Lake Erie Beach and waterfronts. In addition, the property will be within walking distance of the much anticipated Cleveland Medical Mart & Convention Center, which is scheduled to open in 2013.

“Kenric’s professional connection to the Midwest and acute knowledge of the Cleveland hotel market places him in a great position to manage this property,” said Ted Ratcliff, Senior Vice President, Operations, Eastern North America, Hilton Worldwide. “Downtown Cleveland – with its performing arts, professional sports stadiums and convention center – is a hotbed of activity year-round. Kenric has the tenacity to reach this audience and market the Embassy Suites Cleveland Downtown as a premiere hotel destination.”

Hall previously spent 11 years with Winegardner & Hammons, Inc., a full-service hotel management and development company that operates Marriott, Doubletree, Embassy Suites and Holiday Inn properties nationwide. During his tenure, Hall served in general manager positions at properties in Michigan and Ohio, most recently as General Manager of the 295-room Cleveland Marriott East. The hotel consistently scored in the top ten percent of guest satisfaction scores brand-wide under his direction.

As general manager of the Radisson Hotel Lansing, Hall oversaw a $1.5 million renovation of the hotel’s restaurant, and implemented new strategies that successfully increased sales and customer satisfaction. Previously, he spent two years as Assistant General Manager of the 347-room Holiday Inn Fairlane – Dearborn. Both properties consistently ranked high in guest satisfaction scores.

“I’m thrilled to start this new chapter of my career with such a prestigious hotel company,” said Hall. “Cleveland is a vibrant city, and the Embassy Suites Cleveland Downtown is in a great location, within a stone’s throw of all the major cultural and recreational attractions. I’m eager to start working with my new team to create a memorable experience for every guest who walks through the lobby of this outstanding hotel.”

Hall assumed top leadership positions after a 15-year career with Renaissance Hotels and Resorts prior to its acquisition by Marriott International. The various roles Hall held in events, conventions, restaurants and room service helped contribute to the success of several large urban properties in Missouri and Ohio, including the Renaissance St. Louis Airport and the Renaissance Cleveland.

Hall graduated with a Bachelor of Science in Hotel and Restaurant Administration from The Ohio State University. He resides in Westlake, Ohio with his wife Mary and their two children, Matthew and Emma.


Source: Embassy Suites / Nevistas


More News:


My Trip

My Password Reset

To reset your password, please enter your email address below. An email containing further instructions will be immediately sent to the email address associated with your account.

To top